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ORDERS
All orders require payment in full at time of ordering.
INTERNATIONAL ORDERS
Please understand we cannot collect for duties and taxes
on your country's behalf. Please contact us at sales@stereovisioninc.com
for a quote that includes shipping, duties, and taxes.
PLACING AN ORDER
Online: You may place orders 24 hours a day, 7 days a week
at www.stereovisioninc.com
Phone: (626) 296-6292. Monday through Friday, 8 a.m.
to 5 p.m. PST
Fax: (213) 330-0259.
Anytime.
If you have a product inquiry, you may call us or email
us at sales@stereovisioninc.com.
PAYMENT
StereoVision Imaging, Inc. accepts all major credit cards.
All orders require payment in full
at time of ordering. For international orders please understand
we cannot collect for duties and taxes on your countries
behalf. You must pay all customs, duties and broker fees
assessed by your country. (Please look into this at your
local customs office before you place your order).
SALES TAX
StereoVision Imaging, Inc. resides and operates in California.
We are required to collect 8.25% sales tax on orders shipped
to California. Those who live outside California will not
be charged sales tax.
DELIVERY
Your order of the 3D VuCAM™ product and accessories
will ship to you directly from StereoVision Imaging, usually
within 2-3 weeks. You may cancel your order at any time
before shipment and receive a full refund.
ORDER /STATUS
To check on your order, please refer to the item ordered
where approximate ship times are noted. Please email us
anytime at sales@stereovisioninc.com
or call us Monday through Friday between 8 a.m. and
5 p.m. PST. When inquiring about your order, please be sure
to give us your name and order number.
CANCELLATIONS / RETURNS /
EXCHANGES
At StereoVision Imaging, Inc. we stand behind our products
and strive to offer you excellent support. If for any reason
you are not happy with your purchase, you can return it
to us for a full refund within 5 days after you received
the products. For return service, please use our online
RMA
Request Form. Your RMA number will be
sent to you via email. the RMA number must be displayed
on the outside of the package. No return or exchange is
accepted without an RMA number. Please refer to the RMA
Procedure for complete instructions.
In order to receive your refund or
exchanged items, the returned items must include all original
packing material, including the box, manual, and warranty
card for each item. If any item is not returned in original
condition, even if you are within the above time periods,
you may be subject to a restocking fee. Only items received
back in their original condition are eligible for a full
refund of the sale price.
In the event that your product was
damaged in transit or there was an error in processing your
order, please contact our customer service department for
return instructions.
Please contact us if you have any
other questions.
Phone: (626) 296-6292
Fax: (213) 330-0259
Email: sales@stereovisioninc.com
Address:
StereoVision Imaging, Inc.
2400 N. Lincoln Avenue
Altadena, CA 91001
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